Servant Leader Focused on Tech

“What new technology does is create new opportunities to do a job that customers want done.” – Tim O’Reilly

Hello World! My name is Hayden Salandy. Over the past several years, I’ve led multiple technology initiatives focused on modernizing infrastructure, improving efficiency, and strengthening operational resilience across a multi-state portfolio of communities. Each project reflects a balance of strategic planning, technical execution, and collaboration with cross-functional teams and vendors to deliver measurable, lasting results.

What I’m working on

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VOIP & Call Tracking Modernization

Directed the migration to a unified VOIP phone system and rollout of Call Tracking Metrics across all communities to modernize communications and enable actionable call analytics. Managed planning around contract expirations, ensuring a smooth transition from legacy systems. Collaborated with Marketing to standardize IVR menus and call flows, and partnered...
Company: Green Courte Residential Holdings

Projects

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Windows 11 Upgrades

Windows 11 Migration Upgraded 445 managed computers across one holding company and three property portfolios from Windows 10 to 11. Coordinated hardware replacements for non-compliant systems and deployed remote in-place upgrades for compatible devices. Managed vendor scheduling, logistics, and end-user communication to ensure a seamless transition with zero operational downtime....
Company: Green Courte Residential Holdings

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MSP Migration

Led the migration of 19 Senior Housing communities to a new managed service platform, overseeing a full lift-and-shift of users, computing hardware, and network infrastructure. Coordinated VLAN configurations and SD-WAN deployment to optimize backhaul performance. Partnered with both MSPs and on-site staff to ensure seamless cutovers and minimal service downtime...
Company: Green Courte Residential Holdings

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New Property IT Onboarding & Integration

Owned IT due diligence, onboarding, and full integration for new community acquisitions in Georgia and Colorado. Delivered complete infrastructure setups, including network design, VOIP systems, computers, and user onboarding. Managed transitions of ISP and phone providers while coordinating with Operations, Sales, and Marketing to establish domain registrations and website hosting...
Company: Green Courte Residential Holdings

Experience

Concho Valley Council of Governments
Concho Valley Council of Governments, Director of Information Technology
San Angelo, Texas | August, 2019 - April, 2023

Formulates policies, Sets the organization's IT goals, and, gives direction on all activities of the Information Technology Department.

Green Courte Residential Holdings
Green Courte Residential Holdings , IT Manager
Clearwater, Florida | May, 2023 - February, 2025

Led the successful migration of an MSP for 19 Senior Housing Communities. Streamlined technology vendor invoicing processes for improved efficiency. Spearheaded Phase 1 implementation of digital signage across Senior Housing Communities. Coordinated cybersecurity training and phishing simulations for corporate and portfolio teams.

Green Courte Residential Holdings
Green Courte Residential Holdings, IT Director
Clearwater, FL | February, 2025 - February, 2030

Oversee IT operations and strategy across multiple property portfolios, aligning technology with business goals to drive efficiency and growth. Standardized IT processes (SLAs, imaging, asset tracking) for consistent multi-state support. Directed IT integrations for new acquisitions, ensuring seamless staff and service transitions. Improved network reliability and connectivity through vendor collaboration. Led phone-system migration and analytics rollout to modernize communications. Established governance and reporting for key initiatives like Windows 11 and VPN modernization.

Certifications

Badges & Skills

Education

B.B.A. Management Information Systems
Angelo State University May, 2005 - December, 2010